Inquiry

A sales inquiry is a sales document that records the information about the questions received from a customer about goods and services. In inoERP, you can create an Inquiry from an existing Inquiry/Sales Order/Quote and changes information as the new inquiry. You can also make an Inquiry by manually entering all the required information such as customer, items/product description, quantities, date, etc. A sales inquiry can be converted to a quote or a sale order. An Inquiry consists of

• Header
• Line
• Detail

Header

An Inquiry header contains the necessary information for the items sold on the inquiry. You need to enter Business Unit information, customer, customer site, currency to create an Inquiry. When converting an Inquiry to an Invoice, the system copies all the header level information to the destination document.

To view/create/update an Inquiry, navigate to the "Inquiry" search screen from your dashboard/favorite.

Enter the organization/Inquiry details or any other criteria in the search form and click on the search button to view an existing Inquiry.
Click on create a new button to create a new Inquiry; by manually entering all the information, Copy an existing Inquiry to a new Inquiry is always better than manually entering all the data to create a new Inquiry. The application lets you update all the details before confirmation; you can configure which fields are view-only after the confirmation.

If you don't enter organization/customer details, the system will show you all the Inquiries. If your organization has configured to make any field mandatory for search, then you have to enter those fields to search Inquiries.
The application will fetch all the server data and take you to the search result screen. The search result screen looks a bit different on desktop and mobile devices.

To view the search result in a table format, click on the table icon available on the bottom left corner.

To open a specific Inquiry, click on the menu of that record, and click on view/fetch & view.

You can also click on the expand icon against any item on the search result screen to view the Inquiry header details such as Inquiry number, quantities, start date, status, etc.

The system will fetch all the data related to the selected inquiry. The Inquiry details are shown either right to the search result screen or on a separate screen depending on the device size.

Scroll left, right, up, down to view all the details. The Inquiry line and details are shown in a separate tab. The default configuration shows fields in various functional groups such as

• Finance
• Entity
• Reference
• Data
• Control
• Etc

You can configure the application to show which fields should be shown under which group. You can also create new groups as per your business requirements.

All Fields

Name	Sequence	Label	InputType	Field Group
10	vvBuOrg	Bu Org	deferredSelect	ENTITY
10	vvBuOrgCode	Bu Org Code	deferredSelect	ENTITY
20	vvCustomerNumber	Customer Number	deferredSelect	DATA
30	vvCustomerName	Customer Name	deferredSelect	ENTITY
40	vvCustomerSiteNumber	Customer Site Number	deferredSelect	DATA
50	vvCustomerSiteName	Customer Site Name	deferredSelect	ENTITY
60	vvPaymentTerm	Payment Term	deferredSelect	FINANCE
70	vvPaymentTermDescription	Payment Term Description	InputType.textField	FINANCE
80	vvShipToAddressName	Ship To Address Name	deferredSelect	ENTITY
90	vvShipToAddress	Ship To Address	deferredSelect	ENTITY
100	vvShipToCountry	Ship To Country	deferredSelect	ENTITY
110	vvShipToPostalCode	Ship To Postal Code	deferredSelect	ENTITY
120	vvShipToEmail	Ship To Email	deferredSelect	ENTITY
130	vvShipToPhone	Ship To Phone	deferredSelect	ENTITY
140	vvBillToAddressName	Bill To Address Name	deferredSelect	PLANNING
150	vvBillToAddress	Bill To Address	deferredSelect	PLANNING
160	vvBillToCountry	Bill To Country	deferredSelect	PLANNING
170	vvBillToPostalCode	Bill To Postal Code	deferredSelect	PLANNING
180	vvBillToEmail	Bill To Email	deferredSelect	PLANNING
190	vvBillToPhone	Bill To Phone	deferredSelect	PLANNING
200	vvHeaderAmount	Header Amount	InputType.textField	FINANCE
210	vvHeaderTaxAmount	Header Tax Amount	InputType.textField	FINANCE
220	vvHeaderDiscountAmount	Header Discount Amount	InputType.textField	FINANCE
230	sdInquiryHeaderId	Sd Inquiry Header Id	InputType.number	REFERENCE
240	srcEntityName	Src Entity Name	deferredSelect	DEFAULT
250	srcEntityId	Src Entity Id	InputType.textField	REFERENCE
260	buOrgId	Bu Org Id	deferredSelect	REFERENCE
270	documentType	Document Type	InputType.select	CONTROL
280	inquiryNumber	Inquiry Number	InputType.textField	DATA
290	arCustomerId	Ar Customer Id	deferredSelect	REFERENCE
300	arCustomerSiteId	Ar Customer Site Id	deferredSelect	REFERENCE
310	hrEmployeeId	Hr Employee Id	InputType.number	REFERENCE
320	description	Description	InputType.textField	DEFAULT
330	shipToId	Ship To Id	deferredSelect	REFERENCE
340	billToId	Bill To Id	deferredSelect	PLANNING
350	priceListHeaderId	Price List Header Id	InputType.number	REFERENCE
360	prePaymentAmount	Pre Payment Amount	InputType.textField	FINANCE
370	docCurrency	Doc Currency	deferredSelect	FINANCE
380	paymentTermId	Payment Term Id	deferredSelect	REFERENCE
390	paymentTermDate	Payment Term Date	InputType.date	DATE
400	exchangeRateType	Exchange Rate Type	deferredSelect	CONTROL
410	exchangeRate	Exchange Rate	InputType.textField	FINANCE
420	orderSourceType	Order Source Type	InputType.select	CONTROL
430	orderReferenceTable	Order Reference Table	InputType.textField	REFERENCE
440	orderReferenceId	Order Reference Id	InputType.number	REFERENCE
450	docStatus	Doc Status	InputType.select	CONTROL
460	referenceType	Reference Type	InputType.textField	CONTROL
470	referenceKeyName	Reference Key Name	InputType.textField	REFERENCE
480	referenceKeyValue	Reference Key Value	InputType.number	REFERENCE
490	approvalStatus	Approval Status	InputType.select	CONTROL
540	revEnabledCb	Rev Enabled Cb	InputType.switchField	DEFAULT
550	revNumber	Rev Number	InputType.number	DATA
560	glAcProfileHeaderId	Gl Ac Profile Header Id	deferredSelect	REFERENCE
570	docNumber	Doc Number	InputType.textField	DATA
5500	createdBy	Created By	InputType.textField	REFERENCE
5510	creationDate	Creation Date	InputType.dateTime	REFERENCE
5520	lastUpdatedBy	Last Updated By	InputType.textField	REFERENCE
5530	lastUpdateDate	Last Update Date	InputType.dateTime	REFERENCE

Lines

You can add multiple lines to each Inquiry header. Each Inquiry line contains an item, UOM, product description, quantity, requesting inventory organization, line number, unit price, etc.

Navigate to the lines tab to view/add/update lines.
Click on the add new entity to add a new line. If a line already exists, click on copy entity to copy all the details. You can enable/disable fields allowed to be copied in the menu configuration.

Line Number: Line number is a mandatory field. Enter a numeric value for the line

Line Quantity: Line quantity is a mandatory field. Enter a numeric value for the line quantity. The system copies the line quantity to the first schedule quantity. Line quantity is used only for reporting purposes. The system uses schedule quantities for all planning and delivery purposes.

Total Schedule Quantity A read-only field that shows the sum of all schedule quantities. When entering a line, the field value will be the same as the line quantity. However, the total schedule quantity will change when you change the scheduled quantity as per business requirements.

The entity group shows information related to shipping inventory organization. Though the details are not required to create an Inquiry, you need to enter the information before planning and shipping activities.

The reference groups show various ids for reference only. You don't need to enter any information in this section. When you save an Inquiry for the first time, the system will auto-populate the newly created header id and line ids.

Enter the line type in the control section. The information flows to downstream documents such as an invoice.

In the finance section, enter the unit price. The system calculates the line price by multiplying the unit price with quantity. The header price is the sum of all the line prices. You don't need to enter any price at the Inquiry header.

Scroll left, right, up, and down view all other fields.

Enter all the other fields and click on the save button to save the inquiry. The app will post all the data to the server and will show the messages returned from the server.

All Fields

Name	Sequence	Label	InputType	Field Group
10	vvOrgCode	Org Code	deferredSelect	ENTITY
10	vvItemNumber	Item Number	deferredSelect	DEFAULT
20	vvUomCode	Uom Code	deferredSelect	DEFAULT
30	vvUomDescription	Uom Description	deferredSelect	DEFAULT
40	vvItemStatus	Item Status	deferredSelect	CONTROL
50	vvShipToAddressName	Ship To Address Name	deferredSelect	ENTITY
60	vvShipToAddress	Ship To Address	deferredSelect	ENTITY
70	vvShipToCountry	Ship To Country	deferredSelect	ENTITY
80	vvShipToPostalCode	Ship To Postal Code	deferredSelect	ENTITY
90	vvShipToEmail	Ship To Email	deferredSelect	ENTITY
100	vvShipToPhone	Ship To Phone	deferredSelect	ENTITY
110	vvBillToAddressName	Bill To Address Name	deferredSelect	PLANNING
120	vvBillToAddress	Bill To Address	deferredSelect	PLANNING
130	vvBillToCountry	Bill To Country	deferredSelect	PLANNING
140	vvBillToPostalCode	Bill To Postal Code	deferredSelect	PLANNING
150	vvBillToEmail	Bill To Email	deferredSelect	PLANNING
160	vvBillToPhone	Bill To Phone	deferredSelect	PLANNING
170	vvDiscountedLinePrice	Discounted Line Price	InputType.textField	FINANCE
180	vvTaxCalculationMethod	Tax Calculation Method	deferredSelect	FINANCE
190	vvTaxPercentage	Tax Percentage	deferredSelect	FINANCE
200	vvTaxTaxAmount	Tax Tax Amount	InputType.textField	FINANCE
210	vvDiscountName	Discount Name	deferredSelect	FINANCE
220	vvDiscountPercentage	Discount Percentage	deferredSelect	FINANCE
230	vvDiscountAmount	Discount Amount	InputType.textField	FINANCE
240	vvTotalScheduledQty	Total Scheduled Qty	InputType.textField	DEFAULT
250	sdSoLineId	Sd So Line Id	InputType.number	REFERENCE
260	srcEntityName	Src Entity Name	deferredSelect	DEFAULT
270	srcEntityId	Src Entity Id	InputType.textField	REFERENCE
280	sdSoHeaderId	Sd So Header Id	InputType.number	REFERENCE
290	lineNumber	Line Number	InputType.number	DATA
300	shippingOrgId	Shipping Org Id	deferredSelect	REFERENCE
310	invItemMasterId	Inv Item Master Id	deferredSelect	REFERENCE
320	itemDescription	Item Description	deferredSelect	DEFAULT
330	lineQuantity	Line Quantity	InputType.textField	DATA
340	priceListHeaderId	Price List Header Id	InputType.number	REFERENCE
350	priceDate	Price Date	InputType.date	DATE
360	unitPrice	Unit Price	InputType.textField	FINANCE
370	linePrice	Line Price	InputType.textField	FINANCE
380	taxAmount	Tax Amount	InputType.textField	FINANCE
390	taxCode	Tax Code	deferredSelect	FINANCE
400	docStatus	Doc Status	InputType.select	CONTROL
410	docStatus	Doc Status	InputType.select	CONTROL
420	needByDate	Need By Date	InputType.dateTime	DATE
430	promiseDate	Promise Date	InputType.date	DATE
440	scheduleShipDate	Schedule Ship Date	InputType.date	DATE
450	referenceDocType	Reference Doc Type	InputType.textField	CONTROL
460	referenceDocNumber	Reference Doc Number	InputType.number	DATA
470	soDocumentTypeLine	So Document Type Line	deferredSelect	CONTROL
480	supplySource	Supply Source	InputType.select	DEFAULT
490	destinationType	Destination Type	InputType.select	CONTROL
500	lineDescription	Line Description	InputType.textField	DEFAULT
510	uomCode	Uom Code	deferredSelect	DEFAULT
520	kitCb	Kit Cb	InputType.switchField	DEFAULT
530	kitConfiguredCb	Kit Configured Cb	InputType.switchField	DEFAULT
540	approvalStatus	Approval Status	InputType.select	CONTROL
550	sysSpdHeaderId	Sys Spd Header Id	InputType.number	REFERENCE
560	discountCode	Discount Code	deferredSelect	FINANCE
570	lineDiscountAmount	Line Discount Amount	InputType.textField	FINANCE
620	shipToId	Ship To Id	deferredSelect	REFERENCE
630	billToId	Bill To Id	deferredSelect	PLANNING
640	lineType	Line Type	InputType.select	CONTROL
5580	createdBy	Created By	InputType.textField	REFERENCE
5590	creationDate	Creation Date	InputType.dateTime	REFERENCE
5600	lastUpdatedBy	Last Updated By	InputType.textField	REFERENCE
5610	lastUpdateDate	Last Update Date	InputType.dateTime	REFERENCE

Details

You can add multiple details to each Inquiry line. Each Inquiry detail contains quantity, need by date, promise date, etc.

Depending upon your configuration, the details of a line are shown either on a separate tab or in the links section of lines.

Click on the Details button below a line to view/update/create details. By default, when saving any line system adds detail with all the line quantities on a single delivery date. You can add multiple details and change the date/quantity as per your actual requirement.

Click on the expandable button to view the fields of a detail line.

To create a new detail, click on Add New Line button. You can also copy an existing detail line to a new one by clicking on the Copy Line button.

In the data section, enter the detail line number. The system always creates the first line as line number 1, but you can change it. While adding a new detail line, enter a detail line number as its mandatory field. Enter the shipment/detail quantity in the quantity field.

Enter need by date on the date section. The need-by date is the date of expected shipment delivery.

All Fields

Name	Sequence	Label	InputType	Field Group
10	vvOrgCode	Org Code	deferredSelect	ENTITY
10	vvItemNumber	Item Number	deferredSelect	DEFAULT
20	vvUomCode	Uom Code	deferredSelect	DEFAULT
30	vvUomDescription	Uom Description	deferredSelect	DEFAULT
40	vvItemStatus	Item Status	deferredSelect	CONTROL
50	vvSdSoHeaderId	Sd So Header Id	InputType.number	REFERENCE
60	vvLineNumber	Line Number	InputType.number	DATA
70	vvShippingOrgId	Shipping Org Id	deferredSelect	REFERENCE
80	vvInvItemMasterId	Inv Item Master Id	deferredSelect	REFERENCE
90	vvItemDescription	Item Description	deferredSelect	DEFAULT
100	vvLineQuantity	Line Quantity	InputType.textField	DATA
110	vvTotalScheduledQty	Total Scheduled Qty	InputType.textField	DEFAULT
120	vvDetailLocator	Detail Locator	deferredSelect	ENTITY
130	sdSoDetailId	Sd So Detail Id	InputType.number	REFERENCE
140	srcEntityName	Src Entity Name	deferredSelect	DEFAULT
150	srcEntityId	Src Entity Id	InputType.textField	REFERENCE
160	sdSoLineId	Sd So Line Id	InputType.number	REFERENCE
170	shipmentNumber	Shipment Number	InputType.number	DATA
180	subInventory	Sub Inventory	deferredSelect	ENTITY
190	locatorId	Locator Id	deferredSelect	REFERENCE
200	requestor	Requestor	InputType.textField	DEFAULT
210	shipToLocationId	Ship To Location Id	InputType.number	REFERENCE
220	uomCode	Uom Code	deferredSelect	DEFAULT
230	quantity	Quantity	InputType.textField	DATA
240	needByDate	Need By Date	InputType.dateTime	DATE
250	promiseDate	Promise Date	InputType.date	DATE
260	scheduleShipDate	Schedule Ship Date	InputType.date	DATE
270	status	Status	InputType.textField	CONTROL
5280	createdBy	Created By	InputType.textField	REFERENCE
5290	creationDate	Creation Date	InputType.dateTime	REFERENCE
5300	lastUpdatedBy	Last Updated By	InputType.textField	REFERENCE
5310	lastUpdateDate	Last Update Date	InputType.dateTime	REFERENCE

Actions

Actions allow you to change the status of the inquiry. The system creates Inquiries in draft status. You can cancel an Inquiry by clicking on the Cancel button. Similarly, you can close any Inquiry by clicking on the Close button.

A confirmed Inquiry can be converted to other documents, and the corresponding buttons are available in the actions section.